SeatPlan: helping access patrons to plan theatre trips with confidence

If you’re a disabled theatregoer, you may have experienced problems getting the information you need from theatres to plan your theatre trip. Is there an access entrance? Where will I sit? Can I get to the bar? These are just some of the commonly asked questions. Unfortunately, you’ll usually have to call or email the theatre to find out.

If that’s a problem you’ve had before, try checking out SeatPlan next time you’re heading to see a show. They’re solving this problem by putting all the answers these questions online, in a way that can be easily found.

Over 50 cutting-edge interactive seating plans to help find the best seats

Over 50 cutting-edge interactive seating plans to help find the best seats

With SeatPlan, users can now find out plenty of information that they would ordinarily have to ring up for. Features of the guides include:

  • See exactly where access seats are located in each venue, on a cutting-edge interactive seating plan.
  • A photo of the view from each seat (or one nearby), so you’ll know what to expect when you arrive.
  • How many steps there are to access each section and whether or not lifts and handrails are available.
  • Whether or not staff are on hand to assist users transferring from wheelchairs into seats.
  • Where the nearest bars and adapted toilets are located within each section.
  • What discounts are available to those making access bookings.
  • Where companion seats are located.


View from one of the accessible spaces in the Barbican Centre, London

By including all of this information online, there’s no need to ring multiple venues and ask lots of questions before buying your tickets. Plus, you get a visual representation of where you’ll be sitting which can’t be offered over the phone. Have a look at their guides and see if they come in handy to you! They’re welcoming feedback as well, so make sure you send an e-mail to if you have any comments or new features you’d like to see.